Frequently Asked Questions
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Tiles look sharp when first laid, but without the right underlay they can crack or carry too much noise through the structure. Anti-fracture and acoustic systems are designed to solve those two common problems at once. By creating a flexible barrier beneath the tile, they absorb minor movement in the substrate and stop cracks from transferring through to the finished surface. At the same time, they dampen sound transmission, making tiled spaces quieter and more comfortable to live and work in.
Surtec supplies a range of anti-fracture and acoustic underlay products trusted by tilers and builders across New Zealand. They are built for residential and commercial projects where compliance, durability, and performance are non-negotiable. From bathrooms in family homes to tiled foyers in busy commercial buildings, these systems help tiles last longer and spaces feel more solid underfoot. They are an essential step when the goal is professional results that stand the test of time.
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It creates a flexible layer that absorbs small substrate movements, stopping cracks from reaching the tile surface.
It reduces noise transfer through floors and walls, making tiled areas quieter and more comfortable.
In many builds, yes. The products often work together to prevent cracking and reduce noise.
Yes, most anti-fracture and acoustic membranes are designed to work with heated floor setups.
Some systems are rated for balconies and exterior tiled areas, but always check the product specification.