Frequently Asked Questions
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Keep tile and stone looking their best with the Fila Cleaners collection. The range includes neutral pH daily cleaners, heavy duty degreasers, descalers for limescale and efflorescence, epoxy grout haze removers and sanitisers. Suitable for porcelain, ceramic, many natural stones, concrete and terracotta when used as directed. Concentrates and low odour options support efficient, regular maintenance and help extend the life of protective sealers.
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Porcelain and ceramic tiles, grout, many natural stones, concrete and terracotta. Always read the label, avoid acidic products on marble, limestone and other acid-sensitive stones, and test in a small hidden area first.
Match the problem to the chemistry, neutral for everyday cleaning, alkaline degreaser for oils and grease, acidic descaler for limescale and efflorescence on acid-resistant materials only, epoxy remover for epoxy grout haze, sanitiser for mould and mildew.
Neutral daily cleaners are typically safe on sealed surfaces. Strong alkaline or acidic products may strip topical waxes and can affect freshly applied sealers, wait for full cure and always follow the label.
Dilute as directed, apply evenly, allow a short dwell, agitate, then rinse thoroughly with clean water. Provide ventilation, protect adjacent finishes and fixtures, and avoid run-off to drains.
Many can be used in both settings. Outdoors, work in the shade where possible and prevent splashes on plants. Indoors, ensure good ventilation and wear suitable personal protective equipment.