Frequently Asked Questions
Nurajack adjustable pedestals give you a level, stable base for floating decks and exterior tile paving on rooftops, balconies, and podiums. Each jack adjusts by hand to correct for slope and uneven substrates, so you get a millimetre-accurate finish without cutting into the waterproofing membrane beneath. Because the system sits on top of the membrane rather than fixing into it, the integrity of that waterproofing layer stays fully intact throughout the life of the installation.
Slope correctors built into each pedestal head account for fall across the substrate, which matters most on rooftop and podium decks where drainage needs to work as designed. Rather than shimming or packing materials to chase a level line, installers turn each jack by hand until the surface sits true, cutting down on both material waste and time on site.
The range extends beyond the base pedestal to cover the accessories a full installation needs: extensions for greater height, spacers and shims for fine adjustment, acoustic pads for noise reduction between levels, and head lockers to secure the finished setup. This means one system can be specified across a project rather than sourcing separate components from multiple suppliers.
Engineered in Europe and supplied by Surtec, the Nurajack system is a trusted choice for architects, builders, and waterproofing contractors who need fast installation and long-term performance. It's suited to both new builds and refurbishment work where an existing membrane needs to be protected rather than penetrated. Shop the full range of jacks, extensions, spacers, and accessories below.
Nurajack pedestals raise and support floating decks, tiles, or pavers over a waterproof membrane, so nothing needs to be fixed or glued to the surface below.
Yes. The pedestals include slope correctors and height adjustment, so you can level out falls or unevenness in the substrate before laying your deck or tiles.
Base height range varies by jack and extension combination. Extensions like the 55mm option let you build up the height further for taller void spaces.
A Nurapad sits under the pedestal base to add extra support and load distribution. It's commonly used on softer substrates or where additional stability is needed.
No. The system sits on top of the membrane without fixings or adhesives, so the waterproof layer stays intact once the deck or tiles are installed.